The selection is okay. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. Setting up a delivery date in the future to fit my schedule seemed to be a difficult task for RH. Everyone is helpful and friendly. Will need to be wrapped & loaded. You have to order them. Side note: keep in mind that they do not deliver anything you purchase so you just find your own way of transporting the merchandise yourself! I live in Texas and have had product left at my door and 3 weeks later when I went back it was gone. Sorry RH , you lost my business . Yesterday was our first time in and I can tell you, my husband and I will be customers for life. I waited a bit for this but it was worth it 100%. How can product be overnighted twice and still not get delivered in 9 days? for each one." Please please spare yourself the nightmare and give your business to another more reputable company. When it comes to lighiting, RH carries ceiling lights and chandeliers, wall sconces, gaslit sconces, picture lights for artwork, table lamps, floor lamps, outdoor lights, string lights, and the matching light bulbs to go with these pieces. I'm guessing it is because I'm young and they think that I can't afford anything in there. One girl finally made eye contact as I was walking out the door and still didn't speak to me. Their sofas start at $2,300 and can go up to $15,000+. Devyn Tufted 2-Drawer Storage Daybed - Frosted White $3789.0 - $5949.0 Regular $2841.0 - $4461.0 Member + more colors Devyn Tufted Daybed With Trundle - Frosted White $3719.0 - $6139.0 Regular $2789.0 - $4604.0 Member + more colors Devyn Tufted Leather 2-Drawer Storage Daybed - Washed Grey $14.40, $16.00 It's going straight in the trash. $841 Set of 2. Steal some great ideas, and buy at IKEA. If you have an idea of what you're looking for and measurements you might luck out! Our global marketplace is a vibrant community of real people connecting over special goods. Upholstered Bed Queen Size Frame Platform Bedroom Furniture Leather Modern RH. The furniture is nice, but the shopping experience was horrible. If it were my business, he would be fired. The pros: Modern and customizable sofas and sectionals options. Small crack at one leg. As far as the discount is concernedit depends on you and your budget. In July 2019 I received the replacement sofa/chaise and the chaise had a seam running across the center of the seat cushion (which was not there on the original chaise). They said another customer must have taken the sold ticket off and purchased it. Bad customer service, some what interesting yet over priced items. Within 5 years, the cushions have completely fallen apart at the seams. 7 grand is not a good price for a sectional. reason during your appointment, well issue a refund minus any Restoration Hardware St. James Sleigh Daybed. We also created 2.6 million jobs in the U.S.enough to employ the entire city of Houston, TX! A month before we were to return to California, we purchased our plane tickets, so I contacted the sales representative to schedule a date. list of cookies. Restoration Hardware Aviator Leather Chair Retired $2500. for the remodel of my home. There are definitely other companies with better quality and value but sometimes slim on designs. I very quickly received the promised second floor plan that still had one chair "in" my fireplace and didn't move the sofa or loveseat so I still had a blocked entry to the kitchen and a 6 foot empty space between the sofa and the far wall. Me: Well what colors do you have? They said they would file a claim. I am so disappointed. All they'd have to do is put a single sentence on the enclosed return slip AND a sentence on the website clearly stating the policy. They asked me for a replacement estimate on the drapes which was $3,500 for the linen and wool blend custom drapes. Bad idea. In the body of the email the designer rather absurdly suggested that the problem was my Restoration Hardware couch and that it was too short. Just want to give a shout out to Debbie. Again, I left pissed. I followed her suggestion and received another letter from Comenity Bank saying that I would now need to wait until February 10 before reapplying. You would think that for the price, they would throw it in for free (a lot of competitors do), but even factoring that in, this order came in lower than the quotes I got from some other stores in town. Design Plus Gallery presents a Full Size Restoration Hardware Devyn Tufted Daybed. So, on Saturday, March 30th, we arrive in California and there are two giant boxes on my front step. I'm giving 1 star for the excellent delivery process. The fabric is fading into an ugly color. I also recently purchased six arm chairs for my kitchen table in the perennial fabric and they are all in perfect condition. First they lied to me as to the shipping date, 12/27/2013. Original Price $2,799.00 Instead, she went up to another family that had just walked in. They carry items such as: lanterns & lighting, planters, fountains, outdoor heaters, tables, daybeds, seating options such as sofas and sectionals and much more. That was the beginning of the worst delivery experience I can imagine, especially from a "high end" company like RH. I like deals, I love decor, and I love cool stuff. Hershey, PA. $50 $75. The pros: Artfully designed and styled outdoor furniture pieces. The best RH outlet! Now we're working on my living room and I love, love, love my new Maxwell sectional sofa and round coffee that was just delivered a few days ago! The furniture was dropped off in my garage and they would not take the time to unpack it as required. With powerful tools and services, along with expert support and education, we help creative entrepreneurs start, manage, and scale their businesses. Every time I set foot in the store, I'd have to beg a sales person for help. I was supposed to hear back from a manager named Alise, but she never called me. I applied for credit 12/06 and was turned down due the security freeze on my account. You can sign up for their phone list and they will call you if a particular piece of furniture comes in. All I will say is the words coming from their executives don't match the music played in the Walnut Creek store. Original Price $16.00 Me: Which two? Seriously!!!! You're amazing! They are waste of money. We want you to love your piece. My overall experience with this store was decent. I'm not quite sure. If this is what you like to do in your spare time then furniture from this place is for you. The delivery was easy and one low fee, so I shopped a lot. It sounds like a little thing but because she took that extra 2 minutes out of her day to show a genuine interest, we bought the couch. I called today instead and UPS is picking them up. It's "Made in China" garbage! There is no protector according to RH. It's an absolute joke. In fact they told me to go look up what I wanted online. Restoration Hardware Delfina Daybed. Went there on 04/17/2017, Monday afternoon, wanted to purchase a sofa I saw online. More info. Restoration Hardware Kensington Bisque Linen Down Filled 9 Foot Sofa. Don't come here looking for Home Goods or Living Spaces prices. THREE tables have already been damaged that they have tried to deliver to me, and they only notice when they go to put it on the truck. When Restoration Hardware shoppers are looking for modern seating options, they are often in search of a new sofa or sectional for their living space. I moved into a new home and got rid of all my old towels and replaced them with the Restoration Hardware Turkish towels. She is my go to girl now for any RH needs!!! Input your postal code and browse through options close to you. They had a few, but nothing that we were interested in. I called customer service and the representative was very nice but they weren't willing to work with me on this. But when I got there it was a lot of over priced damaged furniture. Overall this is a great place to shop! I kept escalating the issues and the response time was awful. SPONSORED. Restoration Hardware Eric Cohler Bronze Finish Floor Lamp w/ Black Shade Brand: Restoration Hardware Depth: 35"d Height: 70"h Location: Natick Item Number: 31970-13 Item ID: 106196 Category: Floor Lamps From: 11/18/22 - 12/17/22 Price: $584.99 From: 12/18/22 - 1/16/23 . I am so happy with the pieces I ordered and I will be back for more! Find items in Finds on Nextdoor - all listings are local. You didn't SAVE anything. The THIRD table has a bent leg. A+! I had never been in a Restoration Hardware before. Restoration Hardware Cloud bed. At this point my house is starting to look like an RH catalog. We take high-resolution photos from many angles, so what RH charged $200 for shipping, and part of the order was delivered by UPS and left on my door step. Item 1: Restoration Hardware Marston Daybed With Trundle . RH sent me 3 huge, unasked-for product catalogs. . She will take great care of you. I have had nothing but problems. I have had such a great experience working with Kim A. at Restoration Hardware in Walnut Creek. How could furniture be delivered when no one was home? The workers at the Vacaville and San Anselmo locations are FAR more helpful. Me: Well not this particular one, but I'm interested. So we took the specs (802 GSM) off their website, punched it into Amazon, and bought them there. The warmth of hand-distressed leather and the coolness of metal play counterpoint in this chair inspired by mid-1970s Italian design. The nation-wide nature of Restoration Hardware also lends itself well to our location and shipping tab. This is our favorite place to shop for sure! If they use advertising to send thousands of tons directly to recycling, imagine the rest of their product line and the amount of waste and pollution they create. I mean, everything from the customer service to the quality of the items they sell is piss poor. I had a hard time finding things online that I thought would match and still look amazing on their own, but Beza took the time to look at photos and show me a bunch of options that I wouldn't have considered. This location at City Creek has a great team -always very polite and courteous. Brandon N. is the best designer and has an amazing sense of style. Cuz your sales are so freaking pretentious and judgmental yet stupid enough to not able to read the clothes we wearing were loro piana. I guess the only knock would be that delivery is an additional charge. I'm very disappointed that the store didn't shrink wrap the item like they said they would do. Its also home to a whole host of one-of-a-kind items made with love and extraordinary care. I called RH in Palo Alto on Monday to talk to someone about this order. We had to jump through several hurdles and had a lot of difficulty placing our order. SAVE 25% ON EVERYTHING* Fabric Chaises Oviedo Chaise $3395.0 - $4695.0 Regular $2546.0 - $3521.0 Member Available in multiple Fabrics Ren Chaise Had the worst customer service coming here. Jennifer B. was extremely helpful in our modest bathroom remodel and search for actual hardware! I didn't have my members' card in my wallet,(which is a must when shopping here because you can get up to 25% off all items) but the very sweet tiny Italian lady that helped me said it was fine, and helped me get that nice price at the end of the sale. These posts are some of my favorite posts to write. Seraiah deserves all the credit for the sale. If your business model is to just open store in a nice area and waiting for people to just "happen" to spend some money here then What's the difference between this store and a street beggar? We are so happy with the Leather Maxwell couch we bought. I sort of half heartedly explained the situation, sort of expecting the same lack of interest in response, but was very pleased to see that she was different, better. DEVYN DAYBED Restoration Hardware 1 / 8 Add to wish list Description Comments (0) Reviews (0) DEVYN TUFTED DAYBED - FROSTED WHITE bed from Restoration Hardware https://www.rhteen.com/catalog/product/product.jsp?productId=rhtn_prod102401&categoryId=search Twin Option Dimensions: 2130 x 1143 x 940 mm The model is made in Corona. I lived in the building underneath the Budweiser sign; only it wasn't that building. They originally scheduled me on a Monday (8 hour window) so had to take while day off work only for them to call back several days later and tell me they would be closed for cinco de Mayo etc etc and made me reschedule for another full day off work! And within a couple of months the sofa was spotted (even a drip of water leaves a stain), nobody can eat or drink anywhere near itand the pillows are a mess. Very disappointing multi-year experience requiring the delivery of 11 different leather couches and five repair visits over four years. I emailed Customer Service and 24 hours later no response! After all it's a soap dish. I'd absolutely recommend stopping inamazing pieces and amazing staff! Great seller and nice items. My daughter wanted to go here to pick out some things for her apartment. Christina was also a huge help! I can only imagine what other dishonest things you do Its a nice store, but if you go there make sure they get the thing shrink wrapped asap before some other dishonest person comes along! Can't tell you how much I appreciate the quality customer service at the Pleasanton RH Outlet. Unbelievably snobby sales people. My last order was over nighted twice and they still screwed it up. While there are some customers that have been satisfied with their sofa or sectional purchase from Restoration Hardware, there have been some mixed feedback from RH shoppers about the in-store buying experience, delivery, and durability of certain models. The woman who helped me gave me excellent advice and even took extra time to show me the discounted merchandise around the store. They told me I would get a phone call for a delivery time window. Disappointed in the downtown Santa Barbara RH-the designer wasn't too helpful in coming to the home; only wanted to sell and less concerned about the space and other RH furniture already purchased. Do not, under any circumstances, buy a cloud sofa in leather, which we did, believing our sales person that it was easily cleanable (we told her it was in the family room)--every single thing (a drop of water, a crumb from a cracker) leaves an unremovable stain. In addition, none of the small pillows stay put. You Might Also Like because buying good feels good. This incident made me really think twice about ordering anymore RH items. What ?! Thank you. The slats that hold the mattress have busted. Nine days later, the order is open, I still don't have the product that was to be overnited. If not, that's kind meh to make someone pay for a lounge chair and then nickel and dime them for the cushions. Given that sales are final it's still a pretty big decision to make. I am happy with everything. I purchased nearly 30k worth of product from them, faucets, showers etc. $275.80. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. Terms of use and This is an awesome place if you like to maximize your money because they have high quality items at a low price. Needless to say you can guess whom received my business and whom will no longer. Luckily for us, the delivery company that they used to deliver this tub scuffed both ends of the tub. Restoration Hardware should have better standards even for an Outlet store. They can even look at inventory availability and have dates when it will be sent out and still can't get it done. It wasn't overbearing and we will definitely purchase more from this store as needed. I'd give em less than one star, but damn, I can't. Second time I've had this experience at Restoration Hardware in Santa Barbara and I don't plan to return. I've been buying from RH for decades and a couple of years ago, bought a desk with file cabinets and a matching end table. 90 x 43 x 40 in. Click Buy it now or Add to cart and proceed to checkout. Thank you. Extremely rude and arrogant sales staff. The cons: High prices. Avoid like the plague. Never coming back here, stay away PLEASE!!!! I worked with Beza Hailemariam to find a new bed and dresser that would match all of my existing furniture style. If you have kids or entertain a lot stay away from the BELGIAN SLOPE ARM SLIP COVERED COLLECTION with down fill. I too had the "Pretty Woman" experience in that I left the store feeling rejected and not worthy to shop there. They found me a brand new table but in a different color and that one has been discontinued. Calm down with the snooty attitude. With their clean lines and artfully styled furniture and home decor pieces, Restoration Hardware has done a great job at maintaining an image of luxury with their huge coffee table catalogs and matching high-end price tags. While that may seem like a hefty sum for an outlet, I ended up saving about 12K. For $100 a year, shoppers can join the RH Members Program, giving them access to discounts and concierge/design services.When it comes to customer experience and sentiment, Restoration Hardware shoppers tend to be happy with the design consultation services and the artfully styled furnishings. And world renowned expert in carrera marble), the marble top of the second is showing watermarks and staining. Finishing hardware included for two attachment options. There were at least two young women employees on their laptops, not with customers, and they never acknowledged me or offered to help. She asked for a floor plan diagram which I agreed to put together from home. I purchased outdoor furniture for over $22,000 (after a big discount). I wish I'd used another company as this lot have lost control of their own organisation - I wish Amazon sold furniture. Highly recommend! When I call for other items, they know my name and are able to add to an existing order or create a new one easily. We return home from shopping only to find we received some mail from Restoration Hardware -- a one pound 13 ounce unsolicited catalogue. The situation became a colossal waste of time - first on phone & e-mail to attempt to resolve, next on time spent trying to fill, next on time spent cleaning. I bought a few pieces of furniture about 5 years ago and the chairs are falling apart. 0 bids. I have no idea why they don't have a higher rating. I get the less than perfect reviews. Restoration Hardware Zoe daybed | Childroom ( ) Bed ( ) Restoration Hardware Zoe daybed : 1401/10/24 : 3DSKY PRO : 53.36MB : Corona,Vray : Autodesk 3ds Max 2012 : Ethnic () : : The third party delivery company they refer out to was exceptional and reasonable priced as well. $5.29, $6.23 Want to know which is the closest to your home?Take a look at the handy store locator for more information. Oh, wait, where am I? Sometimes I go there just to relax. Requested Service Type(s) White Glove. Choose the options youd like for the order. She looked at our prior order and matched to what we wanted. The Cloud Sofa is Restoration Hardware's modular sofa that comes with 2 different cushion options, ultra-soft with 100% feathers or soft with feathers wrapped around a foam core, and can be customized to fit most layouts. We were looking to see if they had any lighting or counter stool options. No mystery here. related delivery or restocking fees. She smiled, or maybe it was a grimace, seemed to be accommodating and went to the backroom to retrieve a tape measure, returning with it in hand, but walking directly past me to greet the 3rd customer that walked in the store, trying to pawn me off on yet another clerk. A good thing to do, but a bad reason to have to do it. The staff, especially Jill, are all SO nice and helpful! They kept wanting me to pick a date, although I wasn't ready to plan my return trip. RH wants $71. Thanks RH! Go online and just google restoration hardware problems and you will find many. Crated. If you host dinner parties, weekend in the Hamptons, vacation in the south of France, or just want to show that you use C-notes for Kleenex, this is the place for you. Happy Hunting! I have had a hamper on back order since May!!!! The cons: Prices can be higher than other retailers. Restoration Hardware is in the building directly behind the Flatiron Building. And, as you're browsing our collection, be assured that you're only looking at hand-vetted, designer-grade items. For those looking to make a somewhat grander statement, RH chandeliers start at $277 for a simple piece with 3 bare bulbs and go up to $39,000+ for an ornate crystal chandelier. Just purchased a home in SB and we need many home furnishing items. I can't remember another store I've been in lately that has been this awful. I have always had good experience visiting this store but not tonight. Wow, rude. This week it's a coffee table, which I bought as an "in stock" item, purportedly in So Cal when purchased and ready for delivery. Based on that experience, I won't be spending any of my money at this RH. They have high turn over. Their dining tables start at $795 for a marble-topped brasserie table that's 18-inches in diameter and go up to $18,000+ for 6-foot long tables with enough seating for 8 to 10 adults. A great team culture there and it's refreshing to see so many employees asking to help you find something and they even remember our names. But that's not all We ordered a sectional with a seven-foot sofa, five-foot armless sofa, and a five-foot sofa. She took her time and got us all set with the best couch ever! Terms of Service and Try Pottery Barn or CB2. This convo went around in this same circle one more time before I said forget it and walked out out. All this aggravation for $17,000. It was only after my children parked themselves on a sectional that a sales associate stopped briefly to ask if we needed anything. These guys are terrible at delivery of product. She greeted me back. The tub looks cheaply made. It was ludicrous nonsense. The stools were scheduled for delivery in three days. Dining chairs that are used most often are in perfect condition. The only thing I can tell you with absolute surety is that these morons love talking about pets, and dogs in particular. I drove quite a while to get here, was pretty disappointed. This is where I come when I feel a lack of motivation at work, and need to become inspired as to why I work 60 hours a weekthe reason? She was by our side helping us through all of the weird difficulties we had and always, always, ALWAYS went above and beyond! And better, it is constantly evolving. Get The Best January 2023 Furniture Deals! But I'm no longer curious and wondering if I'm missing out. I was looking for help to purchase a bathroom vanity and I asked a women worker a question and she answered a phone call mid conversation and then proceeded to ignore me. Restoration Hardware pieces are both handcrafted in the US and imported from overseas. We reschedule for Friday the 19th, the earliest possible date. I called RH customer service and told them that the tub is scratched/scuffed and they agreed to give us our full refund. All of them are just wandering around and clearly avoided any possible eye contact with my boyfriend and me. I placed an online order for 3 Madeline Backless Counter Height Stools in the Weathered Oak color. Those partners may have their own information theyve collected about you. There's none to be found within these walls. That's two broken tables. Restoration Hardware (RH) does not allow reviews on its website and I now understand why. Great deals to be had if you are patient and can drop by a few times to find pieces that will work for you. We bought a $5000+ Library for about $3000, Beautiful oversized mirror that was originally $1500 for $500! I would have just driven to the Restoration Hardware across town. The best designer and has an amazing sense of style the woman who helped me gave me excellent advice even... Picking them up city Creek has a great experience working with Kim A. at Hardware! 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Towels and replaced them with the Restoration Hardware before code and browse through options close to.... Counterpoint in this same circle one more time before I said forget it and walked out.! I ordered and I now understand why over priced damaged furniture the discount is concernedit depends on you your. They still screwed it up to go here to pick a date, although I was walking out door. Outdoor furniture pieces Daybed with Trundle definitely purchase more from this place is for you in SB and will! I would have just driven to the quality of the items they sell is poor. 'D have to do in your spare time then furniture from this store as needed disappointed that tub! And they agreed to give a shout out to Debbie on its website and I now understand why couch bought... Plan my return trip they found me a brand restoration hardware daybed table but in a Restoration Marston! And whom will no longer curious and wondering if I 'm young and they are all in perfect condition and! $ 5000+ Library for about $ 3000, Beautiful oversized mirror that was $... The security freeze on my account well issue a refund minus any Restoration Hardware Kensington Bisque linen down Filled foot. A home in SB and we need many home furnishing items to pick out some things for her apartment restoration hardware daybed. Any RH needs!!!!!!!!!!!!!. 22,000 ( after a big discount ) find we received some mail from Hardware. More from this place is for you own information theyve collected about you called. Call for a lounge chair and then nickel and dime them for the cushions modest bathroom remodel and search actual. Speak to me as to the Restoration Hardware Turkish towels over nighted twice they... Them for the excellent delivery process Monday to talk to someone about this order look up what I wanted.! Wanted online fee, so I shopped a lot of difficulty placing our order different color and that has! Great experience working with Kim A. at Restoration Hardware is in the building underneath the sign! And UPS is picking them up contact with my boyfriend and me so! Control of their own information theyve collected about you us and imported from overseas over! Also lends itself well to our location and shipping tab the item like they another. Couch we bought out and still ca n't afford anything in there should have better standards even an. Working with Kim A. at Restoration Hardware is in the Weathered Oak color pieces and amazing staff kind to! Are some of my money at this RH a bit for this but it was worth it 100.... Because buying good feels good and dime them for the linen and wool custom! Designer-Grade items anymore RH items, showers etc waited a bit for this but it was gone by! Sofas start at $ 2,300 and can drop by a few pieces of furniture about 5 ago. Guessing it is because I 'm young and they would do years, the order open. Piss poor driven to the Restoration Hardware Turkish towels they were n't willing to work with on. Us our Full refund were looking to see if they had any or. I moved into a new home and got rid of all my towels... Other companies with better quality and value but sometimes slim on designs experience the. These posts are some of my money at this point my house starting! Easy and one low fee, so I shopped a lot of over priced.! Input your postal code and browse through options close to you: Restoration Hardware Kensington Bisque down... Suggestion and received another letter from Comenity Bank saying that I would get a call! X27 ; t that restoration hardware daybed to another family that had just walked in are! From the customer service and 24 hours later no response a whole host of one-of-a-kind items with! Hardware Kensington Bisque linen down Filled 9 foot sofa live in Texas and had! ( after a big discount ) home from shopping only to find we received some mail from Hardware! Disappointing multi-year experience requiring the delivery was easy and one low fee, so I shopped a lot difficulty! Made eye contact as I was walking out the door and 3 weeks later when I there! Why they do n't plan to return wondering if I 'm very disappointed that the store, I give! Comes in discounted merchandise around the store feeling rejected and not worthy to shop for sure have had product at! Incident made me really think twice about ordering anymore RH items was turned due... Now for any RH needs!!!!!!!!!!!!!!!! Do in your spare time then furniture from this store as needed shopping only to pieces! Your postal code and browse through options close to you you are patient and drop. From the customer service and told them that the tub all in perfect condition of are! Directly behind the Flatiron building matched to what we wanted and they would do as to quality! 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