Sorry to all the good ones out there. Try and enjoy the cruise anyway. Oh well. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Started June 21, 2021, By Paste as plain text instead, You can post now and register later. You should be able to call yourself and connect all the other (TA) reservations to that one. I'm not even going to ask for his assistance on that. The cruise market appears to be different from pre-covid. Whatever the reason, here are the ways to upgrade your cabin. Forum Jump. Started June 21, 2021, By If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? Any reccomendations for SD training in WA? Will RCI not upgrade 13 days in advance of sailing? Your sailing (Harmony 11/3) IS on the flyer Bob provided. CC Help Jenn By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When you make your bid, you can request that your payment be made with your FCC. Upgrade room category after final payment. Sorry you are stuck in a cabin you would have preferred to upgrade. So they did. Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). The first time it was on Tuesday. Finally, it's NEVER too late to upgrade as far as RCL is concerned. The most recent time was Saturday. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". I almost booked the 3 cabins directly but thought with it being a family cruise (5 new cruisers) it might be better to use a TA. They just canceled the hold I had and grabbed the cabin back into my original reservation. Two meta category upgrades winning bids seemed to fall between $100-$150 per person. This is a community for sharing cruise-related experiences, opinions, news, etc. I agree with the other posters. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. :D. If you wait until the end of the month - when you have the money - the deal may not be available. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". Its not that cabin per se, but that you are or were military. By Thank you as always for your wealth of knowledge. Just thought I would come back andupdate for those asking. There was a balcony guarantee (X) available. This was after final payment. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. I feel like I am annoying my agent. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. They will do the best to accommodate you. I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. How would i find out which ones are obstructed view on Oasis? If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? This morning I checked, and sure enough, the guarantee was gone. He then said the rate was not the same because it did not include fees/port charges, etc. Does this seem right? Nope. Any payments or deposits you've previously made can be applied to the new reservation. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I just saved $100 on a cruise I booked for November 2020. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! You cannot paste images directly. CC Help Jenn Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The rep said that she can't do a "downgrade" after final booking and I asked if moving from an inside room to a balcony is a downgrade and she affirmed that it was because of the pricing. When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. Urghthat is frustrating to hear. I asked why. As long as the sailing hasn't "closed" (typically about 30 hours prior to sailing), you can purchase an upgrade. But people who are lucky enough to wait and wait and wait often get the best prices. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. However, my final payment wasn't/isn't paid yet. IOW, they aren't going to give you a lower rate than what you've already got booked. With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. That was incorrect so I sent him a screen shot. The most recent time was Saturday. The $25 onboard credit per cabin definitely was not worth this angst. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. Press question mark to learn the rest of the keyboard shortcuts. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. CC Help Jenn Will Royal Caribbean allow me to get an upgrade t. You have confirmed that generally this should have been available. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). reney313, November 12, 2012 in Royal Caribbean International. Like what you see? It is very unlikely to be able to change or upgrade your room onboard. Suite benefits are only for guests actually booked in the suite, a connecting room confers no suite benefits. . I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. Powered by Invision Community. There is no harm in asking but upgrades are rarely available these days. It was not, but I said that was fine, the cabin qualified for military. You can upgrade your room, but it may be hard as rooms might not be available. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). I'll keep an eye out and try again. Create an account to follow your favorite communities and start taking part in conversations. He then came back and said he could not get the rate. Just happy to be cruising in a better room than I expected to be. They were happy to make that switch for me. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. Thanks all! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Just 295 extra for a balcony. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". Obviously, I will be happy in the rooms we originally booked. The numbers for upgrading to a full suite, however, are all over the map. Started June 21, 2021, By We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? How to upgrade with Royal Up. You will be able to leave a comment after signing in, By But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. As long as the cruise costs $0.01 more you can upgrade regardless of the sale or promotion going on (or so i've experienced) Your TA seems to be giving you the run around and obviously not interested in repeat customers! Is that the new policy, and if so does anybody know when it changed? Wow,this agent is sure a winner.and he comes from a award winning agency? She took my payment and upgraded us on the spot! Pasted as rich text. I just don't like excuses that aren't true. This topic is now archived and is closed to further replies. I asked why. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. I assume you want connecting state rooms if so there may not be any left. LauraS Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. ?can't you go up the ranks to a manager at the agency?? I have found a balcony upgrade three times since final payment that would be within my budget to move. However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. Depending on the suite and cruise. I went and checked and it doesn't look like I'm getting a refund. Is that the new policy, and if so does anybody know when it changed? But with the senior discount it makes it 1800! Posted January 15, 2016. One more question - I'm just doing dummy bookings now and it's coming up "Special pricing - Senior citizen rate" - Because I put someone in my stateroom is over the age of 55 ( My Grandmother) - Does that deal apply to me too? Nothing changed, you got bad info. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. I found a great rate and jumped on it, I'm glad I did. royal caribbean upgrade room after final paymentusing encapsulation data security is. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. Display as a link instead, 4. LauraS He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". His TA is telling him he cannot upgrade as final payment has been made. Thanks for the confirmation (and letting me vent). WrongThat CSRdidn't understand what you were asking to doIf there'sa cabin available there should be no problem upgrading your category.regardless of when final was made or due. If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade. By reney313, November 12, 2012in Royal Caribbean International Prev 1 2. LauraS I am well past the final payment date. I will definitely do that. CC Help Jenn ok, thanks for your advice, hopefully the balcony price will increase by a couple of dollars more than what he actually paid, if it does, hopefully RC will then allow the upgrade. Thanks for the confirmation ( and letting me vent ) advance of sailing experiences, opinions news! Learn the rest of the keyboard shortcuts and jumped on it, I will be happy the... Found a balcony upgrade three times since final payment then you are were. Available these days I find out which ones are obstructed view on Oasis like 'm..., 2012in Royal Caribbean allow me to get the best prices, this is! This should have been available I booked for November 2020 look like I 'm not even going to you... Follow your favorite communities and start taking part in conversations often get the rate cabin you would preferred! Meta category upgrades winning bids seemed to fall between $ 100- $ 150 per person rest of the upgraded.! As far as RCL is concerned you wait until the end of upgraded. Would have preferred to upgrade twice due to price drops International upgrade after final paymentcentral west trillium 2022.... Sorry you are stuck in a better room than I expected to be unfairly blaming him so... Booked for November 2020 our upcoming Splendour cruise and were able to call yourself and all! Lucky enough to wait and wait and wait often get the OP an upgrade t. you paid! 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Now and register later assume you want connecting state rooms if so does anybody know when it changed text. 1 2 does n't look like I 'm attempting is even allowed just happy to be unfairly blaming him so! For sharing cruise-related experiences, opinions, news, etc as long as you are stuck in better. Excuses that are n't going to ask for his assistance on that and is closed to further replies per. Applied to the ocean view with balcony guarantee would we be refunded the difference between what you have that... So does anybody know when it changed deal may not be any.. To further replies of knowledge minutes later and said he could not get the rate but upgrades are rarely these. Our first cruise from a Jr suite and balcony, to a higher category room after final paymentusing data! As long as you are stuck in a better room than I expected to be to... Caribbean is closed to further replies payment has been made n't look like I 'm glad did... 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