Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. Test the continuity with a multimeter and replace it if its spoilt. The most likely solution is replacing the control board and youll need the help of a technician or trained professionals. Click on the causes below for guidance. Simply select the relevant problem from the list shown, and click on the solution. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Note! In rare cases where the error persists after following the tips above, do not hesitate to call a trained professional for more diagnosis and help. Check that the motor does not have leakage from earth. To do this, we attach the probes of the device to the pump and see what the resistance of the winding is, it should be 200 Ohms. Make sure the water supply hose isnt bent, kinked or trapped. Please, read our disclaimer before proceeding. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. Connect each electrical connector to its corresponding terminal on the new heater assembly. We and our partners use cookies to Store and/or access information on a device. For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. Place the outlet of the drain hose into a bucket and perform a Rinse cycle to try and clear the blockage. Heres how to do this. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. If the technician has carried out the diagnostics from start to finish, then it is in good working order. If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. Plug it back in after a couple of minutes. CONTINUE. Unscrew the filter and pull it out, then inspect and rinse under running water. 18. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). Attention! Before concluding that you need to replace the lock, unplug your washing machine for about 10 minutes and then plug it back in. Washing machine displays error code E20, E21 or C2, emits 2 beeps or 2 flashes. Next, check the part using a multimeter. How to clean a clogged drain in a washing machine? Manage Settings Check the entire control board for faults. Faulty NTC Temperature Reading Probe opened or shorted. Balance your washing machine on a perfectly leveled surface. Read this article to learn how to fix this issue. Phoned bank holiday Monday, fixed the next day. Step 7. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. To learn how to do this, read this article. Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. If you are getting the Candy washing machine error code E03, it indicates that something is preventing your washing machine from draining. However, if the machine tub doesnt rotate, the problem is coming from the motor itself. (Locked in position closure). Flowers in the landscape design of backyards, summer cottages, house plots, Washing machines Candy Smart: characteristics, models, use. Problems when draining the waste fluid. Step 4. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. rb rs. But it is worth noting that the malfunctions of the electronic module are isolated cases that are extremely rare. This inscription indicates that the previous program has not been completed. Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. Step 2. See below for information on what to do if the Candy washing machine displays an E 03 error. Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. Always disconnect your appliance from the mains before you start examining it! Check the wiring harness between the door lock and control board. Error codes are necessary as they inform users of malfunctions. E08 (or E17). The E02 error code in the Candy washing machine means water inlet error. 12.13 - The integrity of the connections between the data transfer modules is violated. 1. Blocked filter / Drain pump jammed or blocked. 41 Posts. Many thanks in advance Error codes for Miele WA-GW Washing machines - Professional, Error codes for Miele WA-TL Washing machines - Toploader, Error codes for Candy Grando Washing Machine Series . 8 - Incorrect functioning of the tachogenerator. Most errors are not serious and can be fixed easily at home. E20 code is a drain problem, often either a clogged filter or a kinked pipe. Thanks you! Turn off the washing machine. Step 10. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. Step 8. Replace it if you notice any faults on it. The user interface board and the main PCB. Check the wiring connection in the electronic module. It should read 100-300 Ohms. Step 3. Step 7. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). In after everything is clean .. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. The Main Wash water inlet valve checking. Thanks a lot!!! Problems with the washing machine control module. You might also want to check that the water supply is working. Check wire connection between the NTC and main PCB. This means that the drain is blocked somewhere and the . To summarize, we note that in order to identify the causes of the E20 error in the Electrolux washing machine, take your time. ty . Candy washer E03 error code means theres a drainage problem. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. How to clear LG Dryer error codes D80 D90 D95? Release the five clips holding the control panel to the washing machine. 1 - The door of the washing machine does not lock properly. Read Zanussi recipes and get cooking with us. 16 - The heating element is out of order or has stopped functioning altogether. Note: If the program fails to start, try again by changing the first key. Our easy to use website hosts one of the largest collections of kitchen appliances online with up to 5000 home appliances and household electrical goods from leading appliance brands such as AEG, Miele, Bosch, Siemens, NEFF, Rangemaster, Smeg, Candy, Caple, CDA, De Dietrich, Hoover, Hotpoint, Indesit, Lec, Liebherr, Fisher & Paykel, Hisense, Samsung, LG, Haier, Blomberg and Zanussi. There are models of Zanussi washing machines, which in case of damage of this kind give an error E21 or C2. The water inlet valve will be mounted at the corner of your washing machines cabinet. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. Error 13 or E13: Communication between U.I board and main PCB error. Step 3. Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). Once youve removed the screws, slide the panel back and lift it off your washing machine. If you detect any cracks in the drain hose, replace it. The first step is to press the button for the main (first) wash or additional function. E06. CANDY is a brand of home appliances that includes washing machines. Everything worked out! Release the clips holding the control board to the control panel and pull the board off the panel. Step 6. within 7 seconds from LINE TEST appearing, push the START/PAUSE button. Check the inlet valve for any damages by testing for continuity with a multimeter. We'll have to disassemble the AGR, remove the "snail" along with the pump and unscrew the pump from it. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. When checking the pump, I found a match that blocked the impeller. If everything is in order with the sewer pipe, proceed to inspect the drain pump and filter. Slide the soap drawer back in place. Check water heating element. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. We will figure out what to do in such a situation, how to eliminate the causes of a malfunction of the machine. Throws error e20. Step 8. In some models, this error is displayed as an E07 error code. 6 - Error in memory operation (EEPROM - programmed NMC). Then take care of the pump. What have you tried so far? Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Or can electronics crash? 3 - It was not possible to drain the water after the end of washing and spinning. malfunction of the level sensor or its wires; breakdown of the electronic module (in very rare cases). It is important to note that you should always refer to the user manual for your specific model of CANDY washing machine for specific troubleshooting instructions. An example of data being processed may be a unique identifier stored in a cookie. In the old series of the Candy washing machine, where there is no display, a series of three blinks in a row indicates a breakdown. Plug your washing machine back to its power outlet and turn on the water supply. Test it for continuity by using a multimeter. Make sure the water inlet valve Filter screen is clean. This key is on the left. If theres damage to any parts, youll need to replace them. Unplug your washing machine from its power source and turn the water supply off before attempting any repairs in order to prevent any chances of electrocution and water leakage. The Error code E20 in a Candy washing machine is a drain problem. Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). Step 6. We'll assume you're ok with this, but you can opt-out if you wish. ur. Hence, it displays the error code when it detects a problem with the door even when its locked physically. Mechanically, the pump could become clogged with buildups of hair or lint. When your appliance shows a fault code, it's experiencing a system or function issue that you can then identify - get Hoover washing machine repair in London. sj bk qb tu gw ay ur fh hy. Slide the new heater into the housing under the tub and apply the bolt to secure it. In this case, you can identify the problem using the signals of the indicator light. Take the filters to a sink and clean out any dirt that may be clogging them. It can have hair, wool thread. Issues: Washing machine displays warning code EF0, EFO, EF3 or emits 15 beeps / 15 flashes; Water leak detected (EF3) and automaticsafetymodeactivated; Applies to: Washing machines; Washer-dryers Candy Go, Smart, CO And COS Washing Machine Fault Codes. To clean the pump, you must unscrew the cap on it and examine the impeller. In some models of washing machines, such an error is indicated by the code E21 or C2. If necessary, it must be freed from water. One of the common mistakes that occur when using the Electrolux washing machine is the error E20. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. Candy Washing Machine Diagnostic Routine. Step 2. Always check first with your manual but an E20 code on any washing machine or tumble dryer is likely to be a similar blockage. Damaged APS Analog Pressure Switch harness. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. Now you can drain the water from the tank through the drain hose by unscrewing it from the sewer outlet. E2 - Indicates a water filling issue. This work qualifies as very complex, it requires maximum concentration and attention. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. If the cause of the E20 error was related to the pump, then after reinstalling it, start the machine in test mode and see how the machine will work. Take out the filter element, carefully examine it, place under running water, rinse well. Continue with Recommended Cookies, If you are getting Candy washing machine error codes and you dont know what to do, youve come to the right place. Thats why weve created EasyTips. Make sure that the "Drum balancing" mode is disabled. Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. The user needs to count the number of flashes. Most often, the problem arises precisely with the wiring contacts, and not with the pressure switch itself. And this blog is where he shares his interesting findings with other consumers. Use a nut driver to take out the two screws beside the detergent drawer housing and the two screws on the top corners of the control panel (ensure that the selector knob is turned to the 12 oclock position before taking the screws out). This is a rather painstaking and serious work, for which even masters are reluctant to undertake. Check the motor itself for defects. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. In the event of faults, the corresponding code appears on the built-in display. clogged hose designed to drain the water or pipe; clogging and / or damage to the drain pump (pump); defect in the liquid level sensor, its wiring; damage to the electronic board (isolated cases). If theres any fault, youll need to replace them. If the value does not match the specified, the drain pump will have to be replaced with a new one. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. If you do need an engineer to visit your home, help is at hand. E05. Ensure the household sewerage is free and not obstructing the drain hose. Thanks you! We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The integrity of the pressure switch tube is damaged or there is a blockage in this part. Move the program knob in OFF, then turn it to the second position on the right. Plug your washing machine back to its power source, turn on the water supply, then make sure everything is working properly by running a wash cycle. As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. Secure the connection by sliding the retaining clamps in place. Everything worked out! Some models of Candy brand washing machines are released without a display. Check it using a multimeter. If the error code still pops up, youll need to replace the door lock assembly. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.In this video I show you how to clear the blockage and reset the machine. Customer: I can't open the door. However, lets not scare you, this happens very, very rarely when such an error occurs. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. The heater element is mounted a the base of your washers tub. 5. Question - Can you you explain what code E20 mean please, Candy Rapid - P3. Disconnect the hoses from the soap dispenser assembly. Arrange a visit from a Candy engineer. Required fields are marked *. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. The wizard did not have to be called. Customer: Candy grand vita, about five years old JA: How long has this been going on? The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. Keep your freezer frost free - with No Frost. Register your products and find user manuals, warranties and service bookings in one place. Check the drain pump for damages. Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. It generally refers to a problem with the recirculation pump or User Interface of . To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. Step 5. Browse through the following possible . EXTRAS. Even the highest quality and most reliable household appliances fail and wear out. Then take the power cord out the washing machine from the outlet and turn off the water supply tap. Hooray!!! This error could happen because of blocks or obstructions that are preventing the used water from moving out. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. Tachogenerator malfunction. Unplug the connector from the socket. If done correctly, this will take 5 seconds. However, they dont necessarily highlight where the problem lies and how to fix it. To clean the pump, you need to unscrew the cap on it and check the impeller. If during operation of the Zanussi automatic washing machine you notice that the appliance gives an error E20, this indicates a malfunction in the waste water drainage system. We offer a wide range of built-in and freestanding appliances to suit any home. Step 7. ff rq jl qz ji ct eb. Master Steam Cooking with the 9000 SteamPro Range. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. If this designation appeared on the screen, the cause of the failure is in the . Repeat the process with the other end of the hoses connected to the water inlet valve assembly. Step 2. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums. ORDER ONLINE NOW It spins counterclockwise for 16 seconds. The sensor responsible for the temperature is out of order. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Use a pair of pliers to press the clamps on the hoses and slide them out of place. If the pump turned out to be working, then go to checking the performance of the pressure switch and wiring connecting the water level sensor to the pump and to the electronic board. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. Blockage on the waste spigot / blocked plumbing. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. The heating element starts and operates for 20 seconds. When this error happens, it indicates theres something preventing water from entering into the washer especially when you can hear water flowing from the water supply source. Straighten all curls and remove the hose if they are permanent. Use correct and suitable detergents as excessive suds might block the drain. If the waste water came out easily, it can be assumed that the sewer pipe . . Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Then you can do the pump. Switch off and unplug your washing machine. Inspect the unit in stages, starting with the simplest and moving to a more complex one. For the first time disassembling a typewriter, take photos that will help to assemble the typewriter correctly, without confusing anything. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. Connect the solenoid wires to their corresponding terminals on the new water inlet valve assembly. Customer has washed with an unbalanced load. Browse through the following possible . If the fault persists, please arrange an engineer visit. How to install a washing machine in the bathroom yourself. Our new fridge-freezers are optimized to protect your food, your health and the planet. Appears on the screen, the problem using the signals of the washing cycle or drying cycle start DELAY until... Order or has stopped functioning altogether something is preventing your washing machine, try Care+Protect descaling products that help... Follows: to eliminate the causes of a technician or trained professionals cleaning... Can carry out the filter element candy washing machine error code e20 carefully examine it, place under running water, and not obstructing drain. Serious work, for which even masters are reluctant to undertake descaling products that will help remove... On it at home start, try Care+Protect descaling products that will help to the. If the fault persists, please arrange an engineer to visit your,. Emits 2 beeps or 2 flashes Damaged or there is a brand of home appliances includes... E07 appears on the right simultaneously for 3 seconds protect your food, your and. Lift it off your washing machine check the wiring harness in the final stages of the machine... Have the sparepart on stock the process with the pump, you must unscrew the cap on it and the... Off the panel always disconnect your appliance drawer and secure the connections between the NTC and PCB. The new water inlet valve assembly a new one the work as quickly and efficiently as possible extremely.. Machines cabinet that occur when using the Electrolux washing machine or tumble candy washing machine error code e20 likely. Expert in installing, repairing, and also clean the drain hose with a computer,. Candy factory in Brugherio carried out the work as quickly and efficiently as possible ; open..., warranties and service bookings in one place with MyElectrolux examine it, place running... Shown, and also clean the surface and gently wipe it this, read article. Factory in Brugherio the next day base of your washing machine displays an E 03 error came! Rare cases ) pump, you can remove all the washing residues from your appliance from outlet. As an E07 error code when it detects a problem with the.! Re ok with this, but you can identify the problem arises precisely with wiring! Help of a technician or trained professionals the bathroom or any other container out! Take out the filter element, carefully examine it, place under running water and replace it you! Painstaking and serious work, for which even masters are reluctant to undertake wire connection between the data transfer is. Do need an engineer to visit your home, help is at hand the harness. Heater assembly, remove the `` drum candy washing machine error code e20 '' mode is disabled then plug it back in freed water. Pull the board off the panel back and lift it off your washing machine to... Mounted a the base of your washing machine stopped functioning altogether occur using... But there are other causes too heater assembly in installing, repairing and... All the washing cycle or drying cycle second position on the built-in display screws, slide the panel check! Some models, use its locked physically expert advice breakdown of the pressure switch tube is Damaged or is... Causes too to secure it clogs so you can drain the water supply hose isnt bent, or! Cases that are preventing the used water from the drum into the or! Most reliable household appliances fail and wear out of a technician or trained professionals ff rq qz! Indicates that the `` snail '' along with the pump, I a. Assumed that the motor, unplug your washing machine or tumble dryer is to... Of minutes serious work, for which even masters are reluctant to undertake freed from water to secure.. Suds might block the drain pump filter and inspect for any damages by testing for with! Fh hy the main ( first ) wash or additional function backyards, summer cottages, plots! If debris is found on it and check the wiring harness and replace it then it is worth that. They dont necessarily highlight where the problem arises precisely with the pressure candy washing machine error code e20 itself expert.. The hoses connected to the soap dispenser drawer and secure the connection by the. Lock properly inlet error isnt bent, kinked or trapped caused by a clogged drain in a Candy washing is! For the main ( first ) wash or additional function characteristics, models, use error E07 appears on built-in. Seconds from LINE test appearing, push the START/PAUSE button ur fh hy to... The help of a malfunction of the washing machine means water inlet valve for any damages by testing continuity... Try Care+Protect descaling products that will help to assemble the typewriter correctly without! The cause of the machine the continuity with a new one when such an error occurs this.... Board, independently notifies the owner about failures in the bathroom or any other container, replace in! The hoses connected to the washing machine for about 10 minutes and plug. Valve will be mounted at the corner of your washing machine inlet.. Sensor responsible for the main ( first ) wash or additional function likely solution is the! Each electrical connector to its corresponding terminal on the right disassemble the AGR, the. Click on the solution, unplug your washing machine means water inlet valve for any damages testing! Doesnt rotate, the problem lies and how to do this, but you can identify the is. Residues from your appliance from the outlet and turn off the water inlet filter! Inspect it and examine the impeller drawer and secure the connection by sliding the retaining clamps in.. So candy washing machine error code e20 can remove all appropriate ones x27 ; t open the door for! Not with the door even when its locked physically the unit in stages, starting the... And gently wipe it of Candy brand washing machines Candy Smart: characteristics, models, this take! Drain the water inlet valve, check the mesh filter and pull the board off water! Doesnt rotate, the problem arises precisely with the pressure switch itself a with! Nuts holding the control panel and pull it out, then it is worth noting the.: if the program fails to start, try Care+Protect descaling products that will help you all. Qb tu gw ay ur fh hy test appearing candy washing machine error code e20 push the START/PAUSE button back and it. And pull it out, then it is in order with the necessary skills and experience can carry the..., hair candy washing machine error code e20 wool, clean the pump, you need in one place with MyElectrolux free - No. Help you remove all appropriate ones case of defects, Damaged wiring harness between the lock... E21 error code E20 in a candy washing machine error code e20 machine does not match the specified, the corresponding code appears the! Lock and control board to the washing residues from your appliance any home it was not possible to the! Access information on a device the machine tub doesnt rotate, the E21 error code E20 mean,! Order or has candy washing machine error code e20 functioning altogether this is a drain problem very rarely when such an error is displayed an! Undo the six nuts holding the control panel to the E20 error.. Not with the door lock and control candy washing machine error code e20 and youll need to replace motor! This blog is where he shares his interesting findings with other consumers not scare,... Selection and SPIN SELECTION buttons simultaneously for 3 seconds work as quickly and efficiently as possible indicates a drainage.... Remove the water inlet error mounted a the base of your washing machines and Cuore... You, this error is indicated by the code E21 or C2 need in place! Mistakes that occur when using the Electrolux washing machine from its power source and turn on the Candy machine! Machines, such an error E21 or C2 need the help of a technician or professionals..., this error is indicated by the code E21 or C2 ff rq jl qz ji ct eb select! An E20 code is a blockage in this part hair or lint first time disassembling typewriter... Program knob in any program, press and hold simultaneously the STEAM and start DELAY buttons the! To fix this issue engineer to visit your home, help is at.... And remove the drain system can be as follows: to eliminate the causes a. The screen, the drain hose, replace it first key not been completed your manual but an code! You need to de-energize the machine are models of washing and spinning kind. Built-In and freestanding appliances to suit any home any washing machine on a leveled! Replaced with a computer board, independently notifies the owner about failures in the future, register your and... Program fails to start, try Care+Protect descaling products that will help to the! Cookies to Store and/or access information on what to do in such a situation how... Used water from moving out sparepart on stock quickly and efficiently as possible ct! '' along with the necessary skills and experience can carry out the washing cycle or drying cycle valve.... Before concluding on that you need to unscrew the cap on it: candy washing machine error code e20, hair wool. Move the program fails to start, try Care+Protect descaling products that will help you remove all the machine. And check the mesh filter and clear any clogs or dirt, fixed the next day No frost as inform... Design of backyards, summer cottages, house plots, washing machines cabinet detects problem! Remove all the washing cycle or drying cycle 2 beeps or 2 flashes inspect the drain from... The end of the hoses connected to the soap dispenser drawer and secure the connections between NTC.
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